Responsible Gaming
Our Commitment to Safe Play
At True Fortune Casino, we're committed to providing entertainment through responsible gaming practices. Gambling should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble only what you can afford to lose.
Age Verification
You must be 18 years of age or older to access and use True Fortune Casino. In the United Kingdom, the legal age for gambling is 18. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activity from family, friends, or partners
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings, anxiety, or irritability related to gambling
- Feeling the need to gamble with increasing amounts for the same excitement
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or difficult feelings
- Experiencing physical symptoms (sleep problems, stress-related illness)
Self-Help Tools & Protections
True Fortune Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set automatic log-off times to prevent extended gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to prevent access to the site
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
To access these tools, log into your account settings or contact our customer support team at [email protected].
Support Organizations
If you or someone you care about needs help with problem gambling, please reach out to one of these trusted organisations:
United Kingdom
- GamCare: Free confidential support and advice for problem gamblers and their families. www.gamcare.org.uk | Phone: 0808 8020 133
- GamStop: The National Self-Exclusion Scheme allowing you to self-exclude from all online gambling operators in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: A peer-support fellowship for problem gamblers. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS specialist treatment service. www.cnwl.nhs.uk
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au | Phone: 1800 858 858
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany - BZgA (Bundeszentrale für gesundheitliche Aufklärung): www.bzga.de
Take Action Today
If you think you or someone you know has a problem with gambling, please seek help immediately. There is no shame in reaching out—these organisations are here to provide free, confidential, non-judgmental support.
Remember: Gambling should only ever be for fun. If it stops being fun, it's time to get help.
For more information about responsible gaming, visit the UK Gambling Commission at www.gamblingcommission.gov.uk