Responsible Gaming
Our Commitment to Safe Gaming
Gambling Should Be Entertainment
At True Fortune Casino, we believe that gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to reassess your gaming habits.
Please gamble responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. True Fortune Casino is committed to preventing underage gambling. We conduct strict age verification checks to ensure all players meet the legal requirements.
If you are under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs, please seek help immediately:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lies about the amount wagered
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Experiencing relationship conflicts due to gambling habits
- Jeopardising education, employment, or career opportunities
If you recognise any of these signs in yourself or someone else, please reach out for support.
Self-Help Tools Available
True Fortune Casino provides several built-in tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe (daily, weekly, or monthly). You can modify these limits at any time, though reductions take effect immediately.
- Loss Limits: Establish a maximum amount you are prepared to lose over a defined period. Once this limit is reached, your account will be temporarily restricted from further play.
- Reality Checks: Enable pop-up notifications during your gaming sessions to remind you of how long you have been playing and how much you have spent.
- Self-Exclusion: If you need to take a break from gambling, you can request a self-exclusion period ranging from 24 hours to several years. During this time, you will not be able to access your account or place bets.
- Account Closure: You may permanently close your account if you wish to stop gambling entirely.
To access these tools, log into your account and visit the Responsible Gaming section in your settings.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, please contact one of the following organisations:
United Kingdom
-
GamCare
Free, confidential support for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) -
GamStop
National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed gambling operators at once -
Gamblers Anonymous
Peer support groups across the UK
Phone: 0207 384 3060
Other Countries
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
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United States: National Council on Problem Gambling
1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
If You Need Help, Reach Out Today
Problem gambling is treatable, and support is available. You are not alone. If you or a loved one is struggling with gambling, please contact one of the support organisations listed above. They offer free, confidential, and non-judgmental help.
Remember: Your wellbeing is more important than any bet.